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The Government of Canada and industry partners continue to take action and make progress on reducing wait times at Canada’s largest airports

OTTAWA, ON, Aug.

5, 2022 /CNW/ - The Minister of Transport, the Honourable Omar Alghabra, the Minister of Health, the Honourable Jean-Yves Duclos, the Minister of Public Safety, the Honourable Marco Mendicino, and the Minister of Tourism and Associate Minister of Finance, the Honourable Randy Boissonnault, issued this update today on the continued action and progress being made by the Government of Canada and industry partners to reduce traveller wait times and delays across Canadian airports. Latest data Passenger security screening wait times

  • From August 1-3, 86 percent of passengers were screened within 15 minutes by the Canadian Air Transport Security Authority (CATSA), an improvement from 84 percent the previous week (July 25-31).

Passenger travel volumes

Arrivals at all Canadian airports Departures from all Canadian airports Holding of aircraft at Toronto Pearson International Airport

Government and industry actions The Government of Canada and air industry partners continue to take action to increase resources and streamline processes across the air system to ease airport congestion and help keep travellers moving, including: Collaborating with air industry partners

  • Transport Canada continues to meet regularly with airports and airlines alongside the Canadian Air Transport Security Authority (CATSA), the Public Health Agency of Canada (PHAC), the Canada Border Services Agency (CBSA), and NAV CANADA to find solutions and address congestion issues affecting travel.

Increasing staffing for security screening and customs processing

  • Since April, more than 1,600 CATSA screening officers have been hired across Canada.

  • The number of screening officers at Toronto Pearson International Airport and Vancouver International Airport are now over 100 percent of summer target levels.

    Efforts to increase screening officer staff levels at all airports continue, including at Montreal-Trudeau International Airport and Calgary International Airport.

  • CBSA is making more border services officers available at the most congested airports, has temporarily re-hired retired officers and has hired additional student border services officers.

Story continues Streamlining customs processing at Toronto Pearson International Airport

  • The Greater Toronto Airports Authority and the CBSA added 10 new eGates and 30 more primary inspection kiosks at Toronto Pearson International Airport over the last week of July.

  • The CBSA continues to monitor and prepare for peak arrival times to maximize efficiencies and ensure a smoother and more efficient flow of passengers at airports.

Information resource for passengers experiencing flight delays, cancellations and lost or delayed baggage

  • The Canadian Transportation Agency developed an information resource to help passengers who are experiencing issues during their travel.

  • This guide answers many frequently asked travel questions and advises passengers of their rights under the Air Passenger Protection Regulations should their flights be delayed or cancelled, or in the event their baggage is lost, damaged or delayed.

  • We also expect airlines to increase communication with passengers in advance when their flights are delayed or cancelled.

Improving ArriveCAN

  • ArriveCAN is mandatory for all travellers entering Canada, with limited exceptions. If it is not completed, travellers can expect added delays and may be subject to fines under the Quarantine Act.

  • The Government of Canada continues to make improvements to ArriveCAN so it is faster and easier for travellers to use.

Transport Canada is online at www.tc.gc.ca.

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SOURCE Transport Canada

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